JasperReports Server is a complex, powerful cloud-based reporting application with many moving, interdependent parts and legacy components. I was asked to provide UX support. When I started on the project, the product was being given a UI facelift, but the UX was seen as dated…
I was asked to provide UX support for a product concept for demonstration at the company’s annual innovation event. The concept was a Slack app that could be used by non-technical users to automate their business tasks in a highly customisable way, using our suite…
TIBCO Cloud Live Apps is a sophisticated, cloud-based application that allows client teams to build ‘apps’ that model and automate their organisation’s business processes. It is a no-code solution aimed at semi-technical staff, yet intuitive enough for non-technical users to learn. The application has a…
The African Academy of Sciences launched an initiative to develop an international platform to support and process grants applications in accordance with its Good Financial Grants Practice (GFGP) standards. Digital healthcare agency, Incuna, won the bid to develop this and I was asked to be…
I was asked to design an interactive research pipeline on a web site for an international pharmaceutical company. It needed to work on mobile devices as well as desktop. The key design challenge was that, for the tool to be useful, the user needed sufficient…
ePatient is a digital self-management tool for patients that my employer, Incuna, was in the process of transforming into a configurable, flexible product. I was asked to support with UX enhancements. I began by making a UX review and sharing it with the team. I…
Optimise was a digital tool developed by Incuna to assist reps in evaluating pharmaceutical requirements among GPs. The main section of the tool consists of a survey for capturing numerical estimates. I was asked to try to find a solution to an interface problem that…
Grass Roots’ Pure Card platform was dated and dysfunctional. An improvement project led by the card product team had stalled over the summer. However, the product was identified as having potential for major growth in the short and medium term. My inquiries with the Managing…
I was asked to provide UX design support for an employee recognition product called Recognise. I persuaded the team to follow a lean, user-centered design methodology. My first step was to establish sources of user data with help from stakeholders and team members. By analysing…