Live Apps – Business Process Management Web Application

TIBCO Cloud Live Apps is a sophisticated, cloud-based application that allows client teams to build ‘apps’ that model and automate their organisation’s business processes. It is a no-code solution aimed at semi-technical staff, yet intuitive enough for non-technical users to learn.

The application has a large and complex set of features including:

• Dynamic access control using user groups defined by end users
• Integration with company data services
• Email based tasks for users outside the organisation
• Function-based data manipulation, including conditional logic
• Blockchain protected audit trails

I was allocated as sole UX designer for the ‘design time’ side of the application experience. This included:

• Managing stakeholder and peer meetings and workshops
• New, requirement-driven features
• Helping design and build a design system
• User testing and feedback based iterative design

However, I see my biggest achievements as being UX-driven based on my own UX review, validated by internal and external user testing, resulting in:

• A radical overhaul of the user mental model, UI and product architecture to include an intuitive, interactive app flow diagram that allows users to understand and change the relationships between states and actions far more easily
• A substantial overall of the on-boarding process

• GFGP Global Grant Community discovery research
• All
• Task Automation Slack App