JasperReports Server is a complex, powerful cloud-based reporting application with many moving, interdependent parts and legacy components. I was asked to provide UX support. When I started on the project, the product was being given a UI facelift, but the UX was seen as dated and problematic.
Based on discovery research and iterative design informed by user testing, I proposed changes to the user workflow in two phases: an easy-to-implement update to the design and a more substantial redesign and simplification of the interface. The initial phase of enhancements has been implemented and the second phase is part of the product roadmap.
Project process ยป